Celebrating our 13th year promoting the Flower and Garden Lifestyle Online!
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Ordering Information |
 CUSTOMER
SERVICE E-MAIL |
| Telephone Customer Service
is available Monday-Friday
9:00 A.M.-5:00 P.M. EST Phone and Fax: 1-954-922-2066 If the Customer Service line is busy when you call, you will be forwarded to a message center. Please leave a message or send EMAIL. |
| CONTACT INFORMATION and Privacy Statement |
| Please provide all the requested contact information on the order form. Forgetting to fill in fields in the order form, or erroneous information on the order form may delay processing. |
| Our Privacy Statement: All customer information is kept absolutely confidential by Garden and Landcape Catalog. We do not share our customer data and we do not send unsolicited e-mail or promotional materials. |
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MAIL
ORDERS: |
Mangroves Unlimited 1601 Johnson St. Hollywood Florida 33020 |
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For books ordered by mail,
please include the shipping charges. |
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| SHIPPING,
HANDLING, and Time to Delivery |
| Garden and Landcape Catalog merchandise is shipped to you directly from the manufacturer, artisan, grower, or publisher. We process and forward your order. In the case of custom crafted items, motorfreight items, or furniture, we cannot guarantee a specific delivery date for customer events, building schedules, or other exact deadlines. |
| General delivery time on featured merchandise is 2-8 weeks , for furniture, large fountains, stone statuary, and siteware. Aquatic plants are shipped in the appropriate season of harvest. |
| Domestic Items weighing 70 lbs. or less are usually shipped via UPS unless oversized. Items in one piece weighing more than 70 lbs are usually shipped RESIDENTIAL MOTOR FREIGHT. Large stone fountains, stone planters, and statuary may require additional LIFTGATE SERVICE at time of delivery. Total charges for such items must be quoted on an individual basis and a representative will have to contact you before completing the order. Your order will not be processed until you approve by EMAIL a final quote provided by the store. |
| Books- these
charges vary with each publisher but range 3.00 per book and up On the above items, the shipping and handling amount is programmed into the shopping cart total. If you are ordering books by mail, please call or EMAIL for the shipping charges to include with your payment. |
| Express Shipping For books and certain ready made decor you may request express or other shipping and we will provide a quote for the difference in actual shipping charges. Please send express shipping requests by EMAIL. Please note that custom finished and certain other handcrafted items cannot be "expressed" and are only available as indicated in the product description. |
| Canada Shipping quotes are obtained on an individual basis. Buyer must pay the customs charges. Your order will not be processed until you approve by EMAIL a final quote provided by the store. |
| Alaska and Hawaii Shipping quotes are obtained on an individual basis. Your order will not be processed until you approve by EMAIL a final quote provided by the store. |
| International Regular bookrate shipping and handling charges of $15.00 U.S. for international book orders are automatically programmed into the shopping cart total. Books shipped bookrate take 4-8 weeks to arrive. With express shipping books will arrive in 7-14 days. The additional charge for express shipping is $10.00 U.S. Please EMAIL if you require express shipping and the additional charge will be added. International shipping charges on items other than books are quoted on an individual basis. Your order will not be processed until you approve by EMAIL a final quote provided by the store. |
| GUARANTEES AND RETURNS |
Returns are for store credit only. Any product purchased from Garden and Landcape Catalog arriving damaged or defective will be replaced provided damages or other defects are reported promptly. If merchandise arrives damaged, please retain it in its original packing materials and EMAIL or telephone the Garden Store. Garden and Landcape Catalog merchandise is shipped to you
directly from the manufacturer, artisan, grower, or publisher. We process and forward your
order. In the case of custom crafted items, motorfreight items, or furniture, we
cannot guarantee a specific delivery date for customer events, building schedules, or
other exact deadlines. |
Garden and Landscape Catalog
Customer Service Monday-Friday, 9:00 AM
- 5:00 PM Eastern Standard Time
Phone and Fax 1-954-922-2066 Toll Free EMAIL.
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